qorivanthulema - Short Meditations for Inner Peace

Information We Collect

qorivanthulema operates as a mindfulness and meditation platform based in Australia. We collect various types of information to provide you with personalized meditation experiences and maintain our service quality. Understanding what information we gather helps you make informed decisions about using our platform.

Personal Information You Provide

Account Information: Name, email address, date of birth, and password when you create an account
Profile Details: Meditation preferences, experience level, wellness goals, and personal notes
Communication Data: Messages sent through our contact forms, support tickets, and feedback submissions
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Participation Data: Information you provide during meditation sessions, progress tracking, and wellness assessments

Automatically Collected Information

Usage Analytics: Session duration, meditation completion rates, preferred meditation types, and platform interaction patterns
Device Information: IP address, browser type, operating system, device identifiers, and mobile device information
Location Data: General geographic location based on IP address (we do not collect precise GPS coordinates)
Technical Data: Log files, error reports, performance metrics, and system diagnostics

Australian Privacy Act Compliance

All personal information collection complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We only collect information that is reasonably necessary for our meditation and wellness services.

How We Use Your Information

Your personal information enables us to create meaningful meditation experiences tailored to your wellness journey. We use your data thoughtfully and transparently, always with your best interests in mind.

Purpose	Information Used	Legal Basis
Providing meditation services and platform functionality	Account information, preferences, usage data	Contract performance
Personalizing meditation recommendations	Meditation history, preferences, progress tracking	Legitimate interest
Customer support and communication	Contact information, support tickets, feedback	Contract performance
Platform improvement and analytics	Usage patterns, technical data, feedback	Legitimate interest
Legal compliance and safety	All collected information as necessary	Legal obligation

Marketing Communications

We may send you wellness tips, meditation reminders, and updates about new features. You can opt out of marketing communications at any time while still receiving essential service-related messages. All marketing communications comply with the Australian Spam Act 2003.

Information Sharing and Disclosure

We respect your privacy and limit information sharing to specific circumstances that directly benefit your experience or fulfill legal requirements. Your meditation data and personal wellness information remain confidential.

Service Providers

Payment Processing: Secure payment processors handle billing information under strict data protection agreements
Cloud Storage: Australian-based cloud services store your meditation progress and account data
Analytics Partners: Privacy-focused analytics tools help us improve platform performance
Customer Support: Support platform providers may access communication records to assist with inquiries

Legal Requirements

We may disclose personal information when required by Australian law, court orders, or regulatory authorities. This includes compliance with Australian Taxation Office requirements, anti-money laundering laws, and court subpoenas. We will notify you of such disclosures when legally permitted.

No Sale of Personal Information

qorivanthulema never sells, rents, or trades your personal information to third parties for commercial purposes. Your meditation journey data remains private and is never used for advertising purposes by external companies.

Data Security Measures

Protecting your sensitive wellness data requires comprehensive security measures. We implement multiple layers of protection to safeguard your meditation progress, personal insights, and account information.

Technical Safeguards

Encryption: All data transmissions use TLS 1.3 encryption, and sensitive data is encrypted at rest using AES-256
Access Controls: Multi-factor authentication and role-based access restrict data access to authorized personnel only
Infrastructure Security: Australian-hosted servers with advanced firewall protection and intrusion detection systems
Regular Monitoring: Automated security scanning and manual audits identify potential vulnerabilities
Data Backups: Secure, encrypted backups stored in geographically separate Australian locations

Administrative Safeguards

Background checks for all employees with data access
Mandatory privacy and security training for all staff members
Incident response procedures for potential data breaches
Regular security audits by independent Australian cybersecurity firms
Data minimization practices to collect only necessary information

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and report to the Office of the Australian Information Commissioner (OAIC) as required by law. Our incident response team follows established protocols to minimize impact and prevent future occurrences.

Your Privacy Rights

Australian privacy law grants you specific rights regarding your personal information. We provide clear procedures for exercising these rights and respond to requests within legally required timeframes.

Access and Correction Rights

Right to Access: Request a copy of all personal information we hold about you, including meditation progress data and account details
Right to Correction: Update or correct inaccurate personal information in your account or meditation profile
Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
Right to Portability: Receive your personal information in a structured, machine-readable format

How to Exercise Your Rights

To exercise any of these rights, email us at info@qorivanthulema.sbs with your full name and account email address. We may require identity verification to protect your information. Most requests are processed within 30 days, though complex requests may take up to 45 days.

Complaint Process

If you believe we have mishandled your personal information, you can lodge a complaint with us directly. If unsatisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

Privacy Policy